Privacy Policy

Effective Date: 10 Jan 2025

IONICSWIFT LIMITED ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website, https://ionicswift.com ("Site").

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card details (processed securely by third-party payment processors like PayPal, Stripe, etc.).
  • Order Information: Products purchased, order totals, and purchase history.
  • Device and Usage Information: IP address, browser type, time zone, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process your transactions and deliver products.
  • Communicate order updates, promotions (if opted-in), and customer support responses.
  • Enhance our Site functionality and user experience.
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We share your data only as necessary:

  • Third-party Services: Shipping carriers and payment processors to complete your order.
  • Legal Compliance: To comply with applicable laws or enforce our Terms of Service.

4. Cookies and Tracking

We use cookies to improve your browsing experience, monitor Site traffic, and display relevant advertisements. You may disable cookies through your browser settings, though some functionalities may be affected.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.

6. Data Retention and Security

Your information is stored securely. Payment details are encrypted and processed via Stripe, PayPal, or other secure providers. We retain data only as long as necessary for the purpose for which it was collected.

7. Contact Us

For any questions about this Privacy Policy, please reach out:

  • Email: contact@ionicswift.com
  • Phone: +85264522767
  • Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R