Refund and Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

1. Return Eligibility

You may return your item within 30 days of delivery. To qualify for a return, the item must:

• Be in good condition (light usage is okay for testing).

• Be returned with all original packaging, accessories, and manuals.

• Include proof of purchase (order number or receipt).

2. Used Items

We understand you may need to try the product to see if it fits your needs. Returns are accepted for lightly used items as long as:

• The item is not damaged.

• It is returned in its original packaging with all included parts.

3. Non-Returnable Items

We do not accept returns for:

• Items marked as final sale.

• Gift cards.

4. Refunds

Once your return is received and inspected, we will notify you. If approved, your refund will be processed to your original payment method within 5–7 business days.

5. Return Shipping

Buyers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

6. How to Start a Return

To initiate a return, please email us at contact@ionicswift.com with your:

• Order number

• Reason for return

• Photos (if the product is damaged or defective)

Our team will guide you through the next steps!